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Dear WatZatSong Community,

We hope this message finds you well.

First and foremost, we want to express our deepest gratitude for your unwavering support and dedication to WatZatSong.com. It's been an incredible journey, filled with countless moments of musical discovery and camaraderie. Your contributions to our community have been nothing short of extraordinary.

Now, we know it's been a while since we last gave our beloved website a fresh coat of paint. Eighteen years, to be exact. And we hear you – it's time for a change. That's why we're excited to announce that we're rolling up our sleeves and diving headfirst into a full-scale revamp of WatZatSong.com!

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But here's the best part: none of this would be possible without you. Your passion for music is what drives us forward, and your feedback is what keeps us grounded. We want to hear from you every step of the way – What do you love about WatZatSong? What could we do better? Email us at [email protected] anytime. Consider this revamp as much yours as it is ours.

While we're eager to bring these changes to life, we want to be transparent: this process may take quite some time. So, we kindly ask for your understanding and patience.

Thank you again for being a part of our community. Here's to many more years of music discovery and friendship!

Warm regards,
WatZatSong Team

I Get Email Reminders of Proposals but Not When I Initially Get Them

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Hernan
Posts: 47
Joined: Thu Sep 02, 2021 5:19 pm
Location: From a Place in Buenos Aires, Argentina
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I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Hernan »

I don't know if it's just me but for some reason I'm not getting emails of when I have a proposal for my samples. I don't learn about it until the reminder (that appears after two days of the initial proposal) is sent to my mail box. Is this happening to anyone else?

I'm using Outlook by the way.
- H
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juance
Posts: 23
Joined: Wed Sep 01, 2021 2:02 am

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by juance »

I think the email system has been dysfunctional for at least half a year. Sometimes it takes over a day for me to receive an email, and other times it doesn't send me any email at all.
Hernan
Posts: 47
Joined: Thu Sep 02, 2021 5:19 pm
Location: From a Place in Buenos Aires, Argentina
Contact:

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Hernan »

juance wrote: Tue Oct 05, 2021 3:10 am I think the email system has been dysfunctional for at least half a year. Sometimes it takes over a day for me to receive an email, and other times it doesn't send me any email at all.
Yeah, I can vouch for that because a few months ago (circa July/August) it has been happening to me. However, it seemed that issue was fixed after the ownership change but it has come back.
- H
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Czar
Site Admin
Posts: 260
Joined: Tue Aug 31, 2021 6:57 pm

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Czar »

We've changed the email service so all emails should be delivered almost instantly. We've made some improvements in the email system to avoid sending too many emails for the same thing - for example when you make a comment and you receive an email for that.
This issue might be related to that change. We will check ASAP and fix it.

Any other cases when emails are not received?
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Czar
Site Admin
Posts: 260
Joined: Tue Aug 31, 2021 6:57 pm

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Czar »

I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
Hernan
Posts: 47
Joined: Thu Sep 02, 2021 5:19 pm
Location: From a Place in Buenos Aires, Argentina
Contact:

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Hernan »

Czar wrote: Tue Oct 05, 2021 10:40 am I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
I know what you're thinking but you're talking to someone who checkes the spam box EVERY day.

I'll let you know if I receive an email of forgotten password.
- H
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Czar
Site Admin
Posts: 260
Joined: Tue Aug 31, 2021 6:57 pm

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Czar »

Please let me know so we can investigate this further.

You can also private message me your email. Thank you
Hernan wrote: Tue Oct 05, 2021 6:45 pm
Czar wrote: Tue Oct 05, 2021 10:40 am I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
I know what you're thinking but you're talking to someone who checkes the spam box EVERY day.

I'll let you know if I receive an email of forgotten password.
Hernan
Posts: 47
Joined: Thu Sep 02, 2021 5:19 pm
Location: From a Place in Buenos Aires, Argentina
Contact:

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Hernan »

Czar wrote: Tue Oct 05, 2021 7:04 pm Please let me know so we can investigate this further.

You can also private message me your email. Thank you
After an hour and a half, I have not received the forgotten password email. I use the same email for both, forums and WZS account.
- H
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Czar
Site Admin
Posts: 260
Joined: Tue Aug 31, 2021 6:57 pm

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Czar »

Password recovery emails are now received instantly which makes me believe that you have some kind of an issue with your email or a conflict between the systems. Could you please private message me your email
Thank you!
Hernan
Posts: 47
Joined: Thu Sep 02, 2021 5:19 pm
Location: From a Place in Buenos Aires, Argentina
Contact:

Re: I Get Email Reminders of Proposals but Not When I Initially Get Them

Post by Hernan »

Czar wrote: Tue Oct 05, 2021 8:34 pm Password recovery emails are now received instantly which makes me believe that you have some kind of an issue with your email or a conflict between the systems. Could you please private message me your email
Thank you!
I really hate to sound pushy but any updates? I've sent the PM the second I saw this message, which was basically minutes after you made the post.
- H
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