I don't know if it's just me but for some reason I'm not getting emails of when I have a proposal for my samples. I don't learn about it until the reminder (that appears after two days of the initial proposal) is sent to my mail box. Is this happening to anyone else?
I'm using Outlook by the way.
I Get Email Reminders of Proposals but Not When I Initially Get Them
Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
I think the email system has been dysfunctional for at least half a year. Sometimes it takes over a day for me to receive an email, and other times it doesn't send me any email at all.
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Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
Yeah, I can vouch for that because a few months ago (circa July/August) it has been happening to me. However, it seemed that issue was fixed after the ownership change but it has come back.
- H
Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
We've changed the email service so all emails should be delivered almost instantly. We've made some improvements in the email system to avoid sending too many emails for the same thing - for example when you make a comment and you receive an email for that.
This issue might be related to that change. We will check ASAP and fix it.
Any other cases when emails are not received?
This issue might be related to that change. We will check ASAP and fix it.
Any other cases when emails are not received?
Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
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- Posts: 47
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Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
I know what you're thinking but you're talking to someone who checkes the spam box EVERY day.Czar wrote: ↑Tue Oct 05, 2021 10:40 am I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
I'll let you know if I receive an email of forgotten password.
- H
Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
Please let me know so we can investigate this further.
You can also private message me your email. Thank you
You can also private message me your email. Thank you
Hernan wrote: ↑Tue Oct 05, 2021 6:45 pmI know what you're thinking but you're talking to someone who checkes the spam box EVERY day.Czar wrote: ↑Tue Oct 05, 2021 10:40 am I just tested this myself and received a notification for a proposal on my sample within 30 seconds. Is it possible that may be email notifications are going to your spam box?
Could you please try with forgotten password and let me know if you've received that email?
Is anyone else experiencing this issue?
I'll let you know if I receive an email of forgotten password.
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Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
After an hour and a half, I have not received the forgotten password email. I use the same email for both, forums and WZS account.
- H
Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
Password recovery emails are now received instantly which makes me believe that you have some kind of an issue with your email or a conflict between the systems. Could you please private message me your email
Thank you!
Thank you!
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Re: I Get Email Reminders of Proposals but Not When I Initially Get Them
I really hate to sound pushy but any updates? I've sent the PM the second I saw this message, which was basically minutes after you made the post.
- H