Problems with Email Notifications

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admin
Site Admin
Posts: 84
Joined: Tue Aug 31, 2021 2:21 pm

Problems with Email Notifications

Post by admin »

Dear Friends,

We've changed a lot of email providers in order to find the best service in regards to email deliverability.

Could you please let us know if you currently have issues with emails - not receiving notifications from watzatsong.com in different cases(for example when there is a new proposal, new message, approved post, etc)

Thank you!
Katynett
Posts: 21
Joined: Wed Sep 01, 2021 5:58 pm

Re: Problems with Email Notifications

Post by Katynett »

Still no notifications, neither for messages, nor for all other cases: for a new proposal or a comment, or an approved post…
jildez
Posts: 1
Joined: Wed Sep 01, 2021 8:11 pm

Re: Problems with Email Notifications

Post by jildez »

Hi,

You can use an online service like https://www.mail-tester.com/ to test the deliverability of emails.

Here's a page with some useful info:
https://docs.ovh.com/us/en/dedicated/op ... l-sending/
admin
Site Admin
Posts: 84
Joined: Tue Aug 31, 2021 2:21 pm

Re: Problems with Email Notifications

Post by admin »

We are using many different tools to test the emails. Technically, everything is set up properly, but the actual problem is related to the services that we use to deliver the emails. For example Sendgrid is having issues with Hotmail and Live.com emails, Mailchim had issues with Gmail, etc...
admin
Site Admin
Posts: 84
Joined: Tue Aug 31, 2021 2:21 pm

Re: Problems with Email Notifications

Post by admin »

Are any other users having issues with emails. If yes, could you please where you emails are (i.e. hotmail, Gmail, etc.)
goodcall
Posts: 10
Joined: Fri Nov 05, 2021 8:15 am

Re: Problems with Email Notifications

Post by goodcall »

Yes. Hotmail. I have not had any e-mails for a long time.
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Czar
Site Admin
Posts: 258
Joined: Tue Aug 31, 2021 6:57 pm

Re: Problems with Email Notifications

Post by Czar »

We were promised that hotmail issue will be resolved. I guess it's still an issue?
goodcall wrote: Fri Dec 31, 2021 8:02 am Yes. Hotmail. I have not had any e-mails for a long time.
goodcall
Posts: 10
Joined: Fri Nov 05, 2021 8:15 am

Re: Problems with Email Notifications

Post by goodcall »

The e-mails started flowing again on Saturday around 5pm my time (00 UTC Sunday). All good now!
admin
Site Admin
Posts: 84
Joined: Tue Aug 31, 2021 2:21 pm

Re: Problems with Email Notifications

Post by admin »

Great!
goodcall wrote: Sun Jan 02, 2022 11:43 pm The e-mails started flowing again on Saturday around 5pm my time (00 UTC Sunday). All good now!
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